Help — ask Vera

Help centre

A question, a problem? Write it as you would say it. Vera reads, searches — and hands over to a person if she isn’t enough.

Have an account? Sign in before asking: Vera will know your classes, and your message to support will be sent with your account.

  1. 1 Vera searches the help and cites the article her answer comes from.
  2. 2 Not enough? She drafts the message to support, and you read it over.
  3. 3 Someone answers you by email, usually within one working day.
By subject
Getting startedCreating your account, logging in, preparing the classroom.4 articles
Classes and ritualCreating a class, building its ritual, archiving it.3 articles
In classProjecting, using the remote, reporting content.4 articles
Pupils and homeworkSigning up pupils, homework, following progress.8 articles
Content and embeddingYour cards, shown in Genially, Padlet or Canva.3 articles
Trial, subscription and invoicesThe trial, the subscription, codes, invoicing.5 articles